At RhystenStyle, customer satisfaction is our top priority. We aim to provide you with high-quality home decor products that you’ll love. However, if for any reason you are not satisfied with your purchase, we offer a straightforward returns and refunds process.
1. Return Eligibility
- Products can be returned within 10 days from the date of delivery.
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
- Damaged, used, or altered products are not eligible for return.
2. How to Initiate a Return
- To initiate a return, please contact us at [email protected] with your order details and the reason for return.
- Once approved, we will guide you through the return process, including pickup arrangements if applicable.
3. Refund Process
- Once we receive and inspect the returned product, we will notify you of the status of your refund.
- If approved, the refund will be processed in cash only.
- Refunds are provided at the time of product pickup or delivery of replacement, depending on the situation.
4. Non-Returnable Items
- Customized or personalized items cannot be returned unless defective or damaged upon arrival.
- Products that are used, damaged due to customer handling, or returned without original packaging will not be accepted.
5. Contact for Returns and Refunds
For any questions or to initiate a return, please reach out to us at:
📧 [email protected]